Customer Care

Contact Casablanca Shorts

Questions about sizing, orders, or styling? Our team is here to help Monday–Friday, 9:00–18:00 ET.

Email us

For order support, product questions, or styling advice, email our team.

[email protected]

Typical response within 1–2 business days.

Returns & exchanges

Start a return within 14 days of delivery. Items must be unworn with tags attached.

View policy

Complimentary US return shipping on orders over $250.

Wholesale & press

For partnerships, PR, and wholesale inquiries, please reach out to our team.

Contact partnerships

Include brand deck or media kit links when possible.

Send us a message

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Visit us

Casablanca Shorts
92 Greene St
New York, NY 10012
United States

By appointment only. Please email to schedule a visit.

Get directions Book an appointment

Frequently asked questions

Most orders ship within 1–2 business days. You’ll receive a confirmation email with tracking as soon as your order leaves our facility.

Returns are accepted within 14 days of delivery for unworn items with original tags. Visit our Returns Policy for full details and to initiate a return.

Read the full policy

Each product page includes a detailed size guide. If you’re between sizes, consider sizing up for a relaxed resort fit or contact us for tailored advice.

We currently ship within the United States. For special requests, email our team and we’ll do our best to assist.